Book a Trip

Table of Content

• Affected route(s): 66, 733
• Do I need to scan my ticket or pass each time I travel?
• Check the status of a specific route or station
• What kind of impact will On Demand have on school routes?
• Electric Bus Pilot Project
• Calgary Transit Access
• Do I need to set up an account to be able to use mobile tickets?
• How far in advance can I book a trip?

Once the purchase is complete, the ticket or pass can be found in your child’s ticket wallet. If you don’t see it there right away, tap the sync button in the wallet. If you lose cell phone service after activating and boarding the vehicle you will be able to activate and display the ticket from the ticket wallet. Monthly passes are valid for one calendar month (e.g. November 1-30). After the 14th, only the following month’s pass is available. CTA is doing its part by ensuring we provide clean, well- sanitized vehicles and enforcing good hygiene practices amongst all our employees and partner agencies.

Stop #5663, located on northbound 14 Street N.W. @ 20 Avenue N.W., will be temporarily closed. Please use temporary stop located on northbound Centre Street @ 7 Avenue S.E.

Affected route(s): 66, 733

This means less waiting in the cold winter. However, please don’t be late (take a look at our no-show/cancellation information below). The new Calgary Transit Access Trip Booking tool will allow you to view, book and cancel your own trips online.

The online customer portal only allows you to send tickets or passes to the account you’re signed into. For example, if you sign in using your myID account, you can only send a ticket or pass to your phone. To send one to your child’s phone, you’ll need to sign into the portal using their user name and password.

Do I need to scan my ticket or pass each time I travel?

If your ticket/pass says “Inactive,” you’ll need to activate it before boarding your bus or entering the paid fare area. Select the ticket/pass you wish to use and tap the green “Activate Ticket” button. A screen will pop up, letting you know your ticket details. Tap “Agree and Continue” and your activated ticket will show on your screen.

You can report any immediate concerns to us, so that together we can help make public transit safe. If you see something out of the ordinary, you can report it immediately using our text, help button/phone or phone options. While the best purchase experience is through the My Fare app, the online customer portal provides another option.

Check the status of a specific route or station

Each ticket includes a visual validation bar as well as a unique barcode that will occasionally be scanned by Transit officials as part of an inspection process. Please present your mobile ticket for inspection, if requested. Single tickets are still valid within the 90-minute limit.

You can learn more by visiting the Calgary Emergency Management Agency’s page about COVID-19 or going online to the World Health Organization for tips on how to manage during this event. You can learn more by visiting the Calgary Emergency Management Agency’s page about COVID-19 or going onlineaccesto the World Health Organization for tips on how to manage during this event. Calgary Transit Access is committed to maintaining our current service promise to our customers. Want to access your Microsoft productivity tools? Go tooffice.comand sign in your network password.

Complete a one-time account setup using your myID account. We understand this is a challenging time and we appreciate your help as the COVID-19 situation develops. Dogs are welcome on board for free, but there must be a leash on your furry friend. Other animals can also ride for free, but they need to be in a carrier or cage.

Our uniformed Calgary Transit peace officers are highly trained and skilled professionals, who help ensure you get home safely every day. They patrol our transit systems 24 hours, seven days a week, proactively preventing disorder and providing help in emergency situations. Starting Monday, March 8 through Thursday, June 1, 2023, stop #6566 located on southbound Dalton Drive @ Dalhousie Drive N.W. Will be temoprarily closed to accomodate construction.

Electric Bus Pilot Project

In the Northwest, for new communities under development where the population density is low, means there aren’t as many transit customers as there are in established communities. This makes it expensive and inefficient to provide traditional bus service with set routes and fixed schedules. On demand, shared transportation service may provide an opportunity to introduce cost-effective and efficient transit service sooner to developing communities. Yes you can, but you need to be signed into their account.

The app will allow you to see where your bus is and its estimated time of arrival at your pick-up location. On Demand provides full service for these communities, the flexibility to send shuttles where they’re needed, and when - on your schedule. Are you already an existing Calgary Transit Access customer?